Dwight Lamb has been a customer service junkie and an Ambassador of WOW for decades. His “Delivering WOW On purpose” customer service message has been enjoyed by hundreds of businesses across the country. Thousands of hours of research and decades of experience has resulted in the dynamic, one-of-a-kind “Delivering WOW On Purpose” educational program.


Dwight’s “Delivering WOW On Purpose” workshops and presentations have consistently received a 10 from attendees!